Hello! I’m Toby – I founded The Figaro Shop with a specific set of beliefs and over the years I’ve been lucky to find people that have helped me to turn that into a company culture. I wanted to articulate to you what we believe so that you, our clients, understand what we are about even before you come in and meet us.
We believe…
In only working with people we enjoy spending time with
If we take care of our people they will take care of our business
We can do anything we set our minds to
In commitment to deliver to customers
We work for fun and money
In putting our heart and soul into the job
In playing to win, always
In being proactive not reactive
In treating clients how we would like to be treated
In seizing opportunities
In doing things our own way – we don’t have to follow corporate structure
That every team member should add value to our company
In rewarding people for a good job
In more money coming in than going out
The quality of our work should be reflected in the price we charge
In career progression for those who want it
Anyone can give constructive feedback, regardless of hierarchy
In being grateful for every transaction
Trust is non-negotiable in any working relationship
That we can change the world.
We are really proud of our team and the culture here and believe it translates into a quality product and a high level of service for our customers. We love what we do and feel very fortunate to have the kind of customers that we do – so thank you!
Toby Brooks
