Are you passionate about automotive excellence? The Figaro Shop is the world’s leading Nissan Figaro garage and we are excited to be expanding our team! We are looking for a professional and driven Parts Assistant to join us at our Didcot location.

With over 15 years of experience we have developed market leading expertise transforming tired Nissan Figaro’s into stunning works of art, equipped with modern technology for the ultimate driving experience. 

We ship Figaros all over the world and clients send their Figaro’s to us from across the globe. We have built our reputation on delivering an exceptional, timely and professional service and we would love you to be a part of the team.  

Reporting to the Parts Manager, you will play a crucial role in our team by managing parts procurement, customer enquiries, and digital framework maintenance. Your dedication will ensure our parts department operates smoothly, meeting sales targets and maintaining our excellent customer satisfaction scores (4.9 on Feefo).

Key Responsibilities:

• Customer Focus: Handle parts procurement, maintain accurate records, and respond promptly to customer enquiries, ensuring exceptional, friendly and professional  service at all times.
• Sales: Meet parts sales targets, maximise profit opportunities, and identify and optimise incremental sales opportunities.
• Technical: Post and manage our products/parts on our customer facing website,  including photographing products and editing images to ensure the best customer experience.
• Inventory Management: Maintain stock control, update pricing structures, and ensure the organisation, cleanliness and safety of our parts storage area.

Required Skills and Experience:

• Proven automotive purchasing experience.
• Proficient in IT and website management.
• Photography and editing skills.
• Track record in achieving sales targets and motivating teams.
• Strong organisational skills with excellent attention to detail.
• Customer-focused with strong interpersonal skills.
• Highly organised and thrives in a team environment.
• Comfortable working independently under pressure.
• UK driving licence required.

Why work for the Figaro Shop

At the Figaro Shop, we pride ourselves on creating a supportive and rewarding work environment for all our employees. Here’s why joining our team is an excellent career choice:

• Competitive Salary: Earn a competitive salary starting from £26,000 per year, with the potential for performance related bonuses.
• Job Security: Enjoy the stability of a full-time, permanent position with a company that are the leaders in their field.
• Progression and Training Opportunities: We invest in our employees’ growth, providing opportunities for career progression. and professional development.
• Employee Benefit Scheme: Take advantage of our comprehensive benefits package, including company events, health and wellbeing programs, and company discounts.
• Pension Scheme: Secure your future with our robust pension plan.
• Uniform & PPE Supplied: We provide all necessary uniforms and PPE to ensure you are well-prepared and professional.
• Introduce a Friend Initiative: Earn rewards by bringing talented friends into our team.
• Company Discounts: Benefit from exclusive discounts on our services and products.
• Holiday: 20 Days Annual Leave + Bank Holidays + Christmas Shutdown: Enjoy a generous leave package to ensure a healthy work-life balance.

Hours: 8.00am-17.00pm Mon-Fri

Location: Office-based, Didcot

If you’re ready to contribute to our thriving department and uphold our commitment to excellence, apply now to join The Figaro Shop. Grow your career with us and be part of a team that values integrity, expertise, and customer satisfaction.

Job Type: Full-time

Pay: From £26 – £28k + Bonus

Benefits:

• Company events
• Company pension
• Employee discount
• Referral programme

Driving Licence (required) and essential

To apply for this position please send your CV and a short email detailing why you feel you would be a good fit for the role and the company, to Dawn at humanresources@thefigaroshop.co.uk

Please insert “Parts Assistant Application” and your name in the Subject Line of the email.